Support
Support
Need help with CashLens? You'll always reach a human — the app is built and supported by one independent developer.
Get in Touch
Email rjadeja053@gmail.com and you'll typically hear back within 1–2 days.
To help resolve things faster, include:
- Your iPhone/iPad model and iOS version
- The app version (shown in You → About CashLens)
- What you expected to happen and what happened instead
Frequently Asked Questions
Is my data backed up to the cloud?
No — by design. CashLens keeps everything on your device and has no servers. Export a backup regularly from You → Export Data, especially before switching devices or deleting the app.
How do I move my data to a new iPhone?
Export a Complete Backup on the old device (You → Export Data), save the file (e.g. to Files or AirDrop it), then import it on the new device via You → Import Data.
How do I restore my Pro purchase?
Go to You → Restore Purchases on the device signed in with the Apple ID that made the purchase.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple: Settings → Apple ID → Subscriptions. Refund requests go through reportaproblem.apple.com.
How do I delete my data?
There is no account to delete — your data lives only on your device. Use You → Clear All Data in the app, or simply delete the app. Because we hold no server-side copy, nothing else needs deleting.
How do I request a copy of my data?
Export it anytime from You → Export Data (JSON or CSV). We never have a copy of your data, so the export is the complete record.
Privacy Questions
See the Privacy Policy — the short version: no accounts, no analytics, no cloud, your data never leaves your device.
